Field Service Software for Appliance Repair Companies
Manage service calls, track appliance history, send estimates, and collect payment on the spot, built for appliance repair technicians and service companies.
14-day free trial · No credit card required · Built for in-home appliance service and repair companies.
The problems every Appliance Repair business runs into
WorkSlate is built around the workflows that actually matter for appliance repair businesses.
Appliance history scattered or missing entirely
The fridge has been serviced twice before, but nobody can find the notes. WorkSlate ties service history to each appliance (make, model, serial number) so every tech arrives informed.
Customers who call back the same day asking for updates
Status calls eat your afternoon. On Professional and Business, the customer portal shows job status in real time so customers know where they stand without calling.
Parts-pending jobs with no follow-up system
Job is open, part is on order, customer is waiting. WorkSlate keeps the job active with a clear status so nothing slips through and customers don't feel forgotten.
Everything your Appliance Repair business needs
One platform. No duct-taped apps. No double entry.
Appliance asset tracking
Log every appliance by make, model, serial number, and age. Full service history attached. Every tech sees it before they arrive.
Job dispatch & scheduling
Assign service calls to techs, track job status through the day, and manage parts-pending jobs without losing track of open work.
On-site estimates
Tech diagnoses the issue, builds a line-item estimate on their phone, and gets customer approval before starting the repair, no surprises on the invoice.
Same-day invoicing
Invoice at job close. Customer pays online while the tech is still on site. Card or ACH, no checks, no follow-up calls.
Customer portal (Professional and Business)
Customers see job status, upcoming appointments, and past service history. Reduces status calls and builds confidence in your operation.
Photo documentation
Attach before/after photos to the job record. Useful for warranty documentation, manufacturer claims, and demonstrating the work to customers.
Grace Brooks, Fridge not cooling
Estimate, 3 days old
| Diagnostic Service Call | $95.00 |
|---|---|
| Refrigerator Repair (Standard) | $245.00 |
| Total before tax | $340.00 |
Checklist
- Check the compressor
- Clean the coils
- Photo of the model tag
In the field, on the WorkSlate Tech app
Techs see the unit's past work, find a part at a nearby store, and quote the repair on site.
Up and running in a day
No implementation project. No consultant. Just sign up and go.
Set up in minutes
Add your business details and start your price book from your trade's common services. Professional and Business can import customers from a spreadsheet.
Run your first job
Schedule the job, assign your tech, send the estimate, and collect payment, all from one place.
Keep them coming back
AI drafts your estimate follow-ups. On Professional and Business, service agreements book the repeat visits and the customer portal handles the status calls.
Free Appliance Repair tools: invoice generator and estimate generator, no login needed.
Your clean slate for field service.
Your first 14 days are free, and no credit card is needed.